23V865000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
An air bag that does not deploy during a crash increases the risk of injury.
2020 TOYOTA HIGHLANDER
4 safety recall campaigns, 357 owner complaints filed with NHTSA.
The record
Recall campaigns4
Park it0stop driving until repaired
Investigations0
Owner complaints357
Complaints citing a crash25
Complaints citing a fire0
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Recall campaigns 4 of 4
23V720000
STRUCTURE:BODY:BUMPERS
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
20V633000
AIR BAGS
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
20V162000
ENGINE
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
What owners report most
- 117POWER TRAIN
- 40UNKNOWN OR OTHER
- 34SERVICE BRAKES
- 32AIR BAGS
- 18FUEL/PROPULSION SYSTEM
- 18STRUCTURE:BODY
- 16ENGINE
- 14ELECTRICAL SYSTEM
This page is about a model, not a car
Two 2020 TOYOTA HIGHLANDERs can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.