16V396000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
2011 TOYOTA HIGHLANDER
5 safety recall campaigns, 2 defect investigations, 229 owner complaints filed with NHTSA.
The record
Recall campaigns5
Park it0stop driving until repaired
Investigations2
Owner complaints229
Complaints citing a crash16
Complaints citing a fire0
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Recall campaigns 5 of 5
15V689000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
14V743000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
13V123000
EQUIPMENT:OTHER:LABELS
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
What owners report most
- 33STEERING
- 25VISIBILITY/WIPER
- 20ELECTRICAL SYSTEM
- 17ENGINE
- 15POWER TRAIN
- 15STRUCTURE:BODY
- 14UNKNOWN OR OTHER
- 13SERVICE BRAKES
This page is about a model, not a car
Two 2011 TOYOTA HIGHLANDERs can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.