Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
The hinge pin may separate from the hinge plate, leading the side of the door to shift. This condition could cause the springs to lift off the hinged end of the door and could cause the top of the door to swing down with more force than normal, increasing the risk of personal injury.
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Two 2017 PRIME TIME SPARTANs can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.