14V704000
STEERING:RACK AND PINION:PINION SHAFT
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
2011 MERCURY GRAND MARQUIS
2 safety recall campaigns, 11 owner complaints filed with NHTSA.
The record
Recall campaigns2
Park it0stop driving until repaired
Investigations0
Owner complaints11
Complaints citing a crash0
Complaints citing a fire3
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Recall campaigns 2 of 2
13V385000
STEERING
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
What owners report most
- 3ELECTRICAL SYSTEM
- 2STEERING
- 1SEAT BELTS
- 1SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
- 1TIRES
- 1AIR BAGS
- 1VISIBILITY/WIPER
- 1FUEL/PROPULSION SYSTEM
This page is about a model, not a car
Two 2011 MERCURY GRAND MARQUISs can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.