23V854000
STRUCTURE:BODY:ROOF AND PILLARS
A detached roof panel can become a road hazard, increasing the risk of a crash.
2017 MERCEDES BENZ S550
10 safety recall campaigns, 1 defect investigation, 20 owner complaints filed with NHTSA.
The record
Recall campaigns10
Park it0stop driving until repaired
Investigations1
Owner complaints20
Complaints citing a crash0
Complaints citing a fire0
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Recall campaigns 6 of 10
21V197000
STRUCTURE:BODY:ROOF AND PILLARS
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
21V072000
COMMUNICATION
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
21V058000
COMMUNICATION: AUTO CRASH NOTIFICATION
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
19V787000
COMMUNICATION
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
17V816000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
What owners report most
- 3STEERING
- 3UNKNOWN OR OTHER
- 2AIR BAGS
- 2VISIBILITY/WIPER
- 1FUEL/PROPULSION SYSTEM
- 1POWER TRAIN:AXLE ASSEMBLY
- 1SEAT BELTS
- 1ENGINE
This page is about a model, not a car
Two 2017 MERCEDES BENZ S550s can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.