COMMUNICATION: AUTO CRASH NOTIFICATION
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
5 safety recall campaigns, 6 owner complaints filed with NHTSA.
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The leaking oil in the presence of an ignition source can increase the risk of a fire.
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Two 2017 MERCEDES BENZ GLS550s can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.