Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
WITHOUT THE REINFORCEMENT ROD, THE STRENGTH OF THE SEAT MAY BE COMPROMISED, INCREASING THE RISK OF PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.
Two 2011 IC BUS RECBs can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.